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Sunrise Exchange  /  Support

  • Downloads

    All downloads (including Preparing for Sunrise Exchange, required programs, VPN datasheets and more) are now available from the downloads section. 

    See all Sunrise Downloads

  • FAQ

    Can more than one person use an insurer's product through Sunrise Exchange at any one time?

    There is no limit to the number of PCs that can simultaneously use Sunrise Exchange. However, the performance of Sunrise Exchange depends on the speed of the connection you have to your local Internet Service Provider (ISP).

    How do I get more products on Sunrise Exchange once I'm connected?

    You will need to contact your insurer(s) to get access to additional products. If you are not currently connected to an insurer, then the insurer will complete and send a connection request to EbixExchange. EbixExchange will then send you the necessary details for you to access the insurer products through Sunrise Exchange.

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Sunrise Support
Sunrise Support
1800 331 018
Fax: +61 2 8467 3099
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8.30am to 7.00pm AEST (AEDT when applicable)
Mon to Fri

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Call +61 2 8467 3000
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