WinBEAT Release 3.3.59
Click here to download the WinBEAT Release 3.3.59 Release Notes
WinBEAT APRA Form 701 User Guide
WinBEAT Release 3.3.59 is the APRA Reports Compliant release of WinBEAT.
Click to download the WinBEAT APRA Form 701 User Guide
WinBEAT End of Financial Year Checklist
Make sure your End of Financial year runs smoothly - download our WinBEAT End of Financial Year Checklist now!
eBEAT - April 2010
eBEAT - The WinBEAT Newsletter is now available for download. Check out the WinBEAT Hot Tips on page 2 and our June - December Training Calendar on page 5.
WinBEAT Training 2010
Training has been scheduled through to November and we are now offering two new courses "Configuring & Managing WinBEAT" for WinBEAT System Adminsitrators and our "WinBEAT CRM Course" which will show you how to do a marketing campaign using WinBEAT and Microsoft Office.
Click here for the latest training information.
ACT Workers Compenstion Default Insurance Fund Levy
There have been changes to the requirements in ACT for displaying the Default Insurance Fund Levy on all Workers Compenstions Invoices (for ACT only). Please email WinBEAT Helpdesk Support for documentation winbeat@ebix.com.au
WinBEAT Release 3.3 October 2008
Our new WinBEAT Version 3.3 has been rolled out across Australia and the curent release is Version 3.3.45 (March 2010). The changes and enhancements in this release are predominantly driven by requests and suggestions from our 4,500 users across Australia as well as advances in technology that have taken place over the last 18 months. Release 3.3 includes support for our new iClose ACORD based e-commerce solution. Ebix will be releasing iClose modules throughout 2009. Full details of every enhancement in WinBEAT 3.3 are in the Release Notes which are now available for download.
WinBEAT Support Policy
Ebix have been in the business of software support since 1976 and our Melbourne based WinBEAT Helpdesk supports around 600 customer sites, representing more than 4,000 individual WinBEAT users Australia-wide.
Our helpdesk staff come from a wide range of backgrounds including broker office experience, technical and helpdesk, banking and accounting, programming, supporting other broker products and teaching!
We have a call logging system that allows us to log and allocate support calls, faxes and emails, to track call statistics and share information among the helpdesk staff. Our call logging system ensures all customer support queries that come in via telephone, fax or email are logged in the order they are received. This ensures a fair system for all our customers.
For WinBEAT customers only a trained user can contact the Helpdesk. This ensures that our help desk is not being used for training or supporting people who are not familiar with our product. This also allows us to deal with calls and problems very efficiently as a certain level of knowledge can be assumed.
Click here to download the full version of our WinBEAT Helpdesk Support policy.
You can contact the WinBEAT Helpdesk via the following:
