Support Centre

If you require support  please contact the Client Service Centre on:

Client Service Centre

Monday, Wednesday - Friday 8:30am to 7:00pm EST
Tuesday 8:30am to 5:00pm EST
Phone: 1800 331 018
Email:csc@ebix.com.au

The following documents are available to download:

       Testing Your Sunrise™ Exchange Connection

       Sunrise™ Exchange Connection Troubleshooting

       VPN Installation Procedures for Cisco Software Client

       VPN Installation Procedures for Cisco ASA 5500 Series

       VPN Installation Procedures for Cisco 827/837 ADSL Router

       VPN Installation Procedures for Cisco 857 ADSL Router

       VPN Installation Procedures for Pix501 Firewall Router

      Sunrise™ Exchange Batch Printing Facility


Additional document:

     Windows XP Service Pack 2 for Cisco Software Client VPN

Programs that need to be downloaded:

     Batch Printing 

     Adobe Acrobat Reader 

     Internet Explorer 

     Sun Java