Support
Microsoft Windows Vista and Office 2007
As of December 20, 2006 Ebix has not certified the new Microsoft Vista operating system or Office 2007 with any of its products.
Ebix advises staying on your current operating system (Windows 2000 or Windows XP) and current release of Office (Office 2000, XP and Office 2003) until our certification process is complete. If you must purchase a new PC, you should purchase a Windows Vista Capable PC with Windows XP and plan to upgrade to Windows Vista at a later date.
Windows Vista will be generally available January 30, 2007. Visit www.microsoft.com.au for more information on Windows Vista. Ebix has begun the certification process for Windows Vista Business and Windows Vista Ultimate editions. There are no plans to certify Windows Vista Home or Windows Vista Home Premium. Certification of Office 2007 has also been commenced. As Ebix completes the certification process with each of its products, an announcement will be posted to the respective products Ebix Support web page.
If you choose to upgrade to Windows Vista or purchase a new PC with Windows Vista pre-installed before Ebix finishes its certification, you are taking a risk as there are unknown variables that may effect the operation of your Ebix software. Ebix will not take responsibility for troubleshooting or fixing any problems resulting from the use of the Microsoft Vista operating system or Office 2007 prior to Ebix certification.
You can contact the CBS Helpdesk via the following:
